Sales Specialist
Start Your Career With Karma Staff
We are seeking a passionate and results-driven Sales Representative to join our team and contribute to our continued success. In this dynamic role, you will be responsible for building strong relationships with potential clients and driving revenue growth. You will leverage your excellent communication and interpersonal skills to effectively present our solutions and close deals.
Job Overview
As a Sales Representative at Karma Staff, you will be the first point of contact for potential clients, showcasing the value of our services and building strong relationships. Your role will be crucial in identifying and closing new business deals and ensuring client satisfaction through effective communication and proactive outreach.
Qualifications
Comfortable with VOIP services and 24/7 work timings
Education: Min Graduate - Certification in Marketing, Sales, or a relevant field is a plus
Experience: Proven work experience as a Sales Representative and Customer Service Representative, especially in dealing with American Customers.
Communication skills: Excellent communication and interpersonal skills are required. Strong active-listening skills, excellent verbal and nonverbal communication skills in English, with the ability to work effectively with customers, vendors, employees, and management.
Computer skills: Hands-on experience with CRM software and MS Office (MS Excel in particular). Good computer skills are necessary for handling customer interactions, maintaining accurate records and supporting the administrative team.
Patience, compassion, empathy and problem-solving skills
Strong organizational and multitasking skills
Ability to work under strict deadlines and manage stress
Willingness to learn and passion for helping others
Key Responsibilities :
Customer Communication Management
Answer calls, address customer inquiries, and schedule appointments while maintaining effective communication via phone and email.
Sales and Lead Generation Execution
Conduct outbound sales, collection, and service calls, generating leads through cold calls and follow-up marketing efforts, closing deals, and meeting sales targets.
Product Development Insight
Identify new products to enhance potential sales offerings.
Record Keeping and Performance Monitoring
Maintain accurate and up-to-date customer records, compile sales reports, and monitor sales performance to keep databases current with all customer interactions and transactions.
Administrative Support and IT Management
Assist with office administrative tasks to support IT management and daily operations.
Compliance Adherence and Professionalism
Follow established scripts and procedures, adhering to company compliance standards while completing tasks efficiently and maintaining professionalism and integrity.
Team Support and Mentoring
Mentor new team members to ensure efficient task completion and contribute to meeting individual and group performance targets.
Professional Development Encouragement
Support personal growth and professional development within the business, engaging in continuous learning and development opportunities.
Perks & Benefits
We are committed to creating a positive and enriching work environment that goes beyond the daily tasks. Our comprehensive perks and benefits package is designed to support our employees in their personal and professional lives.
Competitive Salary
While not a perk in the traditional sense, a competitive salary is essential to attract and retain talent. It sets the baseline for an employee’s financial well-being.
Flexible Work Arrangements
Offering options like remote work, flexible hours, or compressed workweeks can greatly improve work-life balance and accommodate personal needs.
Transportation Benefits
We offer transportation services to and from the office, and for those who prefer not to use the cabs provided, we also provide the option of fuel reimbursement.
Targeted Bonus Program
A targeted bonus program for employees’ financial incentives for achieving specific goals or milestones, aligning their efforts with the company’s vision.